Scope of support

For all support requests, please take a look at the documentation first. If you can’t find what you’re looking for then please use the form below to contact me directly. I aim to answer every query well within one working day.

However, please note the following:

• It’s not possible for me to set up a plugin on your site. I’m more than happy to provide some further information or clarification but support doesn’t cover set up or configuration.
• I can’t guarantee to provide free support for customisations to products. There are many times where I’ve helped out with simple CSS or similar in order to tweak a product but this isn’t guaranteed.
• Changes to functionality are outside the scope of support for any product – though I’m always happy to discuss individual feature requests, especially if they’re likely to have wider appeal for the product’s users. If you’d like a quote for a particular feature, just let me know.