Help Center

Guides, GPL notes and support

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Getting Started

Account, downloads and product basics.

GPL & Licensing

Clear independent distribution notes.

Support

Requests, billing and product questions.

Research paths

Start with the workflow, not a keyword list

These six paths connect practical guides with the small set of products that has source-linked editorial context. We add a new product to this area only after its claims and setup notes have been reviewed.

Payments

PluginNest checkout uses PayPal. Pending orders can be resumed from the account dashboard under Orders.

Refund policy

Digital downloads are generally non-refundable after access is delivered. We review refunds for duplicate payments, undelivered orders or verified corrupted/wrong files.

Downloads

Paid products appear when payment is confirmed and the file has passed the PluginNest review workflow.

GPL and support limits

Products are distributed as GPL software. Official vendor accounts, license keys and vendor support are not included.

About PluginNest

PluginNest is an independent software-file catalog and download service for WordPress site builders. It is not the original developer or an official vendor-support channel. Product notes describe the available archive and link to the documentation used for feature research.

File records and ZIP checks are not a certification of authorship, redistribution rights, malware absence or compatibility with every WordPress setup. Documentation reviews and archive release dates are separate records.

Contact support@pluginnest.com

Download and service scope

Compare the available product version and single-download price with the download limits on the plans page. Access is delivered after payment confirmation. A version request enters a review queue; it is not a promise that a newer release is already available. Keep a backup and test an installation or update on staging before changing a live site.

Analytics choices

Optional Google Analytics is loaded only after you choose Accept analytics. Choose Keep off to browse without loading it. Use Analytics settings at the bottom of a public page to change the choice. Withdrawing an active analytics choice reloads the page to stop loading the analytics library.

This explains the analytics control, not a complete data-retention or legal privacy policy. For questions about account, order or support data, contact support@pluginnest.com.

GPL files and vendor services are different

A software-file download does not include an official vendor account, purchase code, vendor support or paid cloud services. A theme demo can include imagery or other assets with separate terms. Read the individual product notes and the original documentation before relying on an integration.

Compare file access with a vendor licence

Refund Policy

PluginNest sells digital GPL download access. Because files can be accessed immediately after payment, completed digital downloads are generally non-refundable.

We review refund requests only when an order cannot be delivered, a duplicate payment was made, the provided archive is verified as corrupted/unopenable, or the wrong file was delivered. Send the order number, product name, file version and exact error details through support.

Read the full digital delivery and refund policy

Frequently Asked Questions

What should I include in a support request?

Send your order number, PayPal email, product name, version, WordPress/PHP version and the exact error text if something failed.

Can I request a newer version?

Yes. Open the product page and use the newer version request button, or contact support if it is urgent for a paid order.

Why is my order still pending?

PayPal may not have returned confirmation yet, or the checkout was closed before approval. Resume payment from Dashboard > Orders.

Do downloads include official license keys?

No. PluginNest is an independent GPL library and does not provide official vendor accounts, license keys or official developer support.