Gravity Forms Twilio

Overview

Gravity Forms Twilio is an add-on for sites already using Gravity Forms that need text-message notifications alongside form workflows. The integration can send a message to a fixed number or use merge tags to address the person represented by a submission, while conditional logic helps prevent unnecessary alerts. Payment-related workflows are also covered: the supplied product information says notifications can be configured for completed payments through Gravity Forms payment add-ons. Setup requires installing the add-on, connecting a Twilio account, and obtaining the relevant Twilio API credentials. Gravity Forms documentation provides separate guidance for setup, API-key retrieval, and feed creation, which makes the configuration path clear but still leaves account configuration and messaging costs outside the add-on itself. Before enabling it on a live site, test recipient mapping, merge-tag output, payment conditions, link shortening, and failure handling on staging; also confirm that your Gravity Forms license includes the add-on and that your Twilio account is ready to send the intended messages.

Compatibility and setup context

• Requires Gravity Forms as the WordPress form platform; the supplied Gravity Forms site describes the product as operating from WordPress.
• The Twilio Add-On is listed as included with Gravity Forms Pro, Elite, and Nonprofit licenses.
• A Twilio account and API credentials are needed for the connection; review the supplied setup and API-key documentation before configuration.
• Payment-triggered notifications depend on a Gravity Forms payment add-on and successful payment confirmation.
• Test the add-on on staging to verify recipient fields, merge tags, conditional rules, payment feeds, and Twilio account configuration before production use.

Product Details